If there is something specific they are looking for, ask. The customer may be more willing to listen to a less direct approach. Encourage the customer to look around and explore their options is a tactic that can be taken to the next level. The aim is to make them feel comfortable. 2019.
What do you say when a customer says just looking?
- Step 1: Respond first with an empathetic phrase to calm the customer.
- Step 2: Provide an offer of service.
- Step 3: Ask your customer a question that gives them a sense of control and serves their best interest.
When your customer is looking, that is great news because lookers turn into buyers. I think you have gotten my point, stop delivering the same old tired script that Prompts the automatic “we are just looking” line from your customer. Step 4: Get back on track with a motivation question that helps you understand what is prompting them to want to buy
How do you respond to an interested customer?
Mention your product/service in the comments. I’m looking forward to learning more about your challenge at your company. I’m happy to answer any questions you might have about your product or service, and how it can help you.
Why do people say just looking?
When a client says they’re just looking, they don’t want to hear a sales pitch or be pressured to buy. When they say they’re just looking, follow it up with an innocent question that doesn’t put any pressure on them. There is a new year in 2019.
How do I overcome being a car salesman?
- Maintain a Safety Net. Plan for slow months by setting money aside, suggests the Car Flipping Expert.
- Anticipate Customer Needs.
- Build Rapport.
- Know Your Cars.
- Complete Paperwork in Advance.
- Collaborate with Colleagues.
- Achieve Work-Life Balance.
The Car Flipping Expert suggests setting money aside for slow months. At the beginning of the meeting, car salespeople should be laid back and helpful in order to combat the negative image that they often battle before the customers drive onto the lot. Rather than trying to sell a particular model that nets you the most money, listen to the customer and show him cars that match his needs. This makes your work day more pleasant and can lead to sales. Being able to answer their questions makes you look smart and qualified, which makes the customers trust you. A higher car salesman turnover rate can be a result of being in a cut-throat dealership.