Neal Kaplan

  I'm a director of technical communications working for a data analysis startup in Redwood City. I started as a technical writer, and since then I've also been learning about information architecture, training, content strategy, and even something about customer support. I'm also passionate about cross-team collaboration and user communities.


2051 Stories by Neal Kaplan

How do I write a business support letter?

Collect all the required information. List positive experiences with the company. Obtain the names of all key people of the company. Address the recipient...
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