Neal Kaplan

  I'm a director of technical communications working for a data analysis startup in Redwood City. I started as a technical writer, and since then I've also been learning about information architecture, training, content strategy, and even something about customer support. I'm also passionate about cross-team collaboration and user communities.

   



2148 Stories by Neal Kaplan

How do you respond to I’m just looking?

To calm the customer, respond first with an empathetic phrase. An offer of service is the second step. A question that gives your customer...
0 1 min read

What are the 6 types of resume?

There is a chronological analysis. There are two Functional Résumé. There are 3 combinations of Résume. Creative Résume. Scannable Résumé There is a Curriculum...
0 3 min read

How do you say I am excited to apply for a job?

I am excited to be applying for the open position as a manager. I am excited to be applying for your open management position...
0 7 min read

What are the 5 important parts of a letter?

The direction. This includes the address, line by line, and the last line being the date. The greeting The greeting always ends in a...
0 3 min read

What is the structure of a research paper?

The main structure of a research paper is the introduction, methods, results, and discussion. The year 2004. What are the 5 parts of research...
0 1 min read

How many pages is a PhD introduction?

In order to give a broad overview of the research project which is typically followed by a longer background or literature review chapter, shorter...
0 1 min read

What are 3 characteristics of a resume?

Well written and organized. It was targeted to each position. What do you bring to an organization? The practical experience should be included. The...
0 8 min read

How do I legally give my house to a family member?

The donee or recipient should be identified. Discuss terms and conditions with someone you know. A change of ownership form is required. You can...
0 3 min read

What are the 7 parts of essay structure?

There is a basic essay and a paragraph format. The document should only be used as a reference and not as guidelines. An introduction....
0 4 min read

How do you answer what are you looking for?

Start with your skills. Explain why. Let the public know long term goals. It should mention the company. It will show that you are...
0 3 min read