Using humor in your documentation. Or not.

Tom Johnson wrote a great post about user manuals, and wondered whether a bit of humor would help keep a reader’s attention, and make them more willing to read (and follow) help instructions. I have complex feelings about that, and I’ve been able to argue myself into agreeing and disagreeing with the use of humor in help documentation.

Is the possible benefit of adding humor to documentation worth the cost?

Continue reading “Using humor in your documentation. Or not.”