Doing the needful

Doing the needful” is an Indian English expression that I picked up from former coworkers. I’m currently managing a training development project, and that’s leaving little time to work on the product documentation. So I’m focusing on what I earlier called “moving the needle”; or in other words, figuring out what among the tasks that I’m responsible for is most in need of doing.

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Working well with others

A big part of a technical communicator’s job is research. The information we use to create content comes from a wide variety of sources: technical specs, product research documents, business proposals, white papers, internal wikis, customer support tickets…

And even from actual people. There’s lot of good info locked away in our coworkers’ heads. Getting to that info isn’t always easy, but I’m honestly surprised how often one question comes up both in interviews and in discussions with other tech writers: “How do you work with engineers?”

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